Metrics & KPIs
A greater measure of assurance
A greater measure of assurance
As a full-service medical marketing agency, we continuously monitor the implementation of the strategic and tactical plans to evaluate effectiveness and ROI.
Each tactic has a goal. And while all tactics share the loftier goal of enhancing your brand image – a sometimes unquantifiable perception – each also has measures of interactivity: exposure, engagement, and action.
Digital advertising offers the greatest opportunity for tracking and measuring the success of a campaign. And if the campaign is not succeeding, revisions and refinements can be made instantly to correct the course.
However, print and broadcast advertising also should include a variety of built-in metrics.
Quantitative key performance indicators (KPIs) of your marketing campaign may include:
• Website interaction: consumption, engagement, conversion
• Social media engagement: lookers, likers, followers, forwarders
• Affinity group signups
• Ad campaign metrics: phone calls, web page visits, business reply cards
• Email metrics
• Conference attendance
• Webinar metrics
• PR pickup
KPIs that encompass both quantitative and qualitative aspects may include:
• Media engagement: reliance on your brand spokespeople for interviews, expert opinions, participation in panel discussions, and other activities
• Results of market research of your customers and other audiences
• Anecdotal reporting by your sales representatives and other company personnel
Your success depends on the outcome of your KPIs. Same with us – our reputation rests on our results. We welcome the opportunity to prove to you just how effective our work can be on behalf of your brand.