In an earlier blog (What’s So Measurably Great About Email Campaigns?), we delineated the reasons why you should be including email campaigns into your marketing mix.
Following are some tips to craft an effective email—in the simplest manner possible:
Be specific. Select one message for your email, and detail it thoroughly. If you over-complicate your email with too many messages, people may become confused and stop reading altogether.
Be brief. Detail the benefits of your brand in the most succinct manner possible. People are busy today. No one’s going to take the time to read a long, drawn-out description of your brand’s features and benefits.
Be engaging. You know your brand better than anyone. You can probably talk about it for hours. But there’s something that inhibits people when they sit down to write. Try this: when writing your email, make believe a prospect is sitting across from you. This will help you be more personal, and communicate your core benefits simply and persuasively.
Be careful. Proofread, proofread, proofread! For typos. For grammatical mistakes. For awkward phrasing. If you aren’t qualified to proofread, find someone who is. The cost is minimal, but the chance of making a mistake can be costly. Nothing is quite so off-putting to a potential customer as a glaring error.
Be adamant. Once you’ve made your case about your brand, tell—don’t ask—your reader to respond by clicking on a link to your website or email address. Remember—always ask for the order!
Beware of the subject line. This is, after all, your entree to the recipient, and may determine whether or not your email is opened. So when crafting your subject line, be very specific—and make it relevant to the reader.
Also, spam filters are designed to identify suspect words, which may prevent certain emails from being received. Marketing Profs lists 100 of the taboo email words. Some words, phrases, and symbols include:
- Now, stop, free, earn
- $ or %
- !!!!!
- Don’t delete!
- You’re a winner!
- Not Spam!
- Anything that mentions explicit content or medications
- A few others: get, offer, click here
No more “Free gift now?” You can think “verbal gas guzzlers.”
In the golden era of direct mail, “free” and “now” were must-haves in the copy (starting with the envelope teaser, followed by the inside headline, stated multiple times in the body, and restated in the conclusion). Now, they’re taboo. You can thank the verbal gas guzzlers—the copywriters of 1950s, 60s, and 70s (and 80s and 90s?) advertising and direct mail campaigns—who burned up our marketing ozone. Now we’re all paying for their conspicuous consumption. Thanks a lot! You’re a winner!!
How are you using email campaigns? Need help creating one? We welcome your questions and comments.



